Privacy Policy

Introduction

Welcome to https://tempe-christian-marriage-therapist.couplesresilience.com (referred to as “TCMT” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains how we handle and safeguard data collected through our website, applications, services, and products, in alignment with international privacy standards and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connectict Consumer Data Protection Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of your interaction with TCMT, including our website, mobile applications, online services, and any other features or functions we may introduce. However, please be informed that this policy does not extend to third-party platforms, apps, products, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides your interactions when:

You sign up as an authorized user for our applications and services.
You visit any of our websites linked to this policy.
You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

TCMT collects various categories of personal data to enhance your user experience and provide tailored services. The types of information we gather include:

Account Information: Details related to your registration, including usernames, passwords, and account settings.
Payment Information: Credit or debit card details, billing addresses, and payment history for processing transactions.
Financial Information: Data about your financial status, income, and insurance information (if voluntarily provided).
Purchase Information: Items purchased from our online store, quantities, and transaction dates.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to identify your device for technical support and analytics.
Location Data: Geographic location data to provide location-based services (with your consent).
Feedback: Comments, reviews, and responses provided by you to improve our products and services.
Social Media Information: Details from social media platforms when you interact with us through these channels.
Product Information: Data related to the products or services you interact with on our platform.

We obtain this data through direct user input, interactions with our systems, and automated technologies, including cookies (explained later in this policy). Additionally, third parties may share personal data with us, adhering to their respective privacy policies.

Cookies

TCMT uses cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve various purposes:

Strictly Necessary Cookies: These ensure basic functions of our website, such as enabling login sessions or remembering your preferences.
Preference Cookies: Customizing your user experience by remembering settings and choices.
Analytics Cookies: Tracking user interactions to improve our services and understand how visitors use our site.

Users can manage their cookie preferences through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes described in this policy or required by law. Once the retention period expires or when these purposes are fulfilled, we securely delete or anonymize your data.

Security Measures

TCMT employs robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of sensitive data both at rest and in transit.
Implementing secure server software and firewalls.
Regularly updating our security protocols to adapt to emerging threats.
Training our staff on privacy and security best practices.

Your Rights (Based on Geographical Location)

Depending on where you reside, you may have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to rectify or update inaccurate or incomplete personal information.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
Restriction: Limiting our processing of your personal data in specific situations.
Portability: Obtaining a copy of your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Objecting to the processing of your personal data for direct marketing purposes or other legitimate interests.
Non-Discrimination: The right to be free from discriminatory decisions based solely on your personal data.
Filing Appeals/Complaints: You can submit appeals or complaints regarding our handling of your personal data to our privacy team.

Changes to Privacy Policy

TCMT reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Us

For any questions, requests for unsubscribe, or inquiries related to data privacy, please contact us:

Email: [email protected]
Address: [TCMT Privacy Team, [Street Address], [City, State, ZIP Code]]